Frequently Asked Questions

Jaipur Metro operates from 6:00 AM to 10:00 PM on weekdays. On weekends, the service starts at 7:00 AM and ends at 10:00 PM. On public holidays, the metro runs from 8:00 AM to 9:00 PM. For detailed timings, please visit our Metro Timings page.

Jaipur Metro ticket prices vary based on the distance traveled. The minimum fare is ₹10 for up to 2 stations, and the maximum fare is ₹30 for journeys covering more than 8 stations. You can use our Fare Calculator to determine the exact fare for your journey.

Yes, Jaipur Metro offers Smart Cards for regular commuters with a 10% discount on all journeys. We also have special passes for students (15% discount) and senior citizens (25% discount). These cards can be purchased at any metro station ticket counter.

Yes, all Jaipur Metro stations are equipped with facilities for people with disabilities, including ramps, elevators, and tactile paths for the visually impaired. Each station also has dedicated staff to assist passengers with special needs.

Yes, passengers are allowed to carry luggage on the Jaipur Metro, but the dimensions should not exceed 60cm x 45cm x 25cm. Luggage that is too large or could cause inconvenience to other passengers may not be permitted.

Yes, most Jaipur Metro stations have dedicated parking facilities for both two-wheelers and four-wheelers. Parking fees apply and vary by station. Monthly parking passes are also available for regular commuters.

No, eating and drinking are not allowed inside the Jaipur Metro trains. However, some stations have designated food courts and eating areas where passengers can enjoy refreshments before or after their journey.

If you've lost an item on the Jaipur Metro, you can report it at the nearest station's customer service desk or call our helpline at +91-141-XXXXXXXX. Lost items that are found are kept at the Lost and Found office at the Railway Station Metro station.

Yes, all passengers and their belongings must go through security checks before entering the Jaipur Metro stations. This includes baggage scanning and metal detector checks to ensure the safety of all passengers.

Yes, mobile phones can be used on the Jaipur Metro. However, we request passengers to keep their conversations brief and at a low volume to avoid disturbing other passengers. Free Wi-Fi is available at all stations.